120" Pixel-free Virtual Screen | Built-in Harman Speakers | AAA Games On-The-Go | 78g, Low-Temp Comfort |
This post is for backers only. Please visit Kickstarter.com and log in to read.
Thank you once again for supporting VITURE One! We’ve been very busy post-campaign and we’ve made a lot of progress in production (more on this in a future update). Today’s update, however, is about backer surveys: now that 14 days have passed we are allowed to send backers’ surveys to collect your color choices and shipping information.
You’ll receive an email from us soon with a special link to your BackerKit survey. It’s important to respond to your survey as quickly as you can since we need this information to fulfill your rewards.
You don’t need to create a BackerKit account to fill out your survey. When you receive the email with the survey, click the survey link to respond. Answer the questions about your reward preferences, provide you shipping information, and purchase any add-on items you like.
After responding to your survey, you can go back and change your responses at any time before we close the surveys and get our final counts.
If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://viture.backerkit.com
If you used your Facebook credentials to log in to your Kickstarter account, the BackerKit survey is sent to the email address you use for your Facebook account. If you have another email address that you prefer to use, please contact support at https://viture.backerkit.com/faq
We will be sending out a smoke test to 5% of our backers today to make sure everything is working properly with the survey. The rest of the links will go out tomorrow.
The Matte Color Poll
Thanks for 1865 backers made their choice. The final results are in and we have a clear winner: Classic Blue(Matte Indigo)!
This was a great choice and the favorite of more than half of you. It’s a pity that Matte Black didn’t make the cut - always a great choice - but in the interest of keeping production and fulfillment on schedule we are currently only opting for the top pick from this survey.
Thank you for participating and helping to share the VITURE One aesthetic!
Thank you again, and keep an eye out for your survey link tomorrow.
More from us soon,
The VITURE Team
THANK YOU to the 5069 Backers who pledged support: it was an incredible Kickstarter campaign and VITURE One couldn’t happen without you! Thank you for joining us in the first leg of this exciting journey to make one of the greatest XR products in the industry. You’ve already helped us to make a series of improvements to VITURE One (all of which are coming along nicely). Now, the real work begins.
Payment Collection Process
When a project ends, Kickstarter starts a pledge collection process that lasts for 7 days. They will attempt to process all pledges on the first day.
If a pledge fails to collect, Kickstarter sends periodic email reminders and displays an “Action Needed” banner when you log into the Kickstarter account. By following the the link on any of these communications, you are guided through the following steps to resolve their payment issues:
If everything checks out and the pledge still can't be processed, then it’s possible that the bank put a hold on the charge. Sometimes banks will decline charges if they don't align with a card holder’s regular spending patterns. If this happens, you can contact your bank directly and have them approve the charge.
If you have further issues with your payment, contact the Kickstarter support team at www.kickstarter.com/contact.
What happens if the payment issues are not resolved?
If the issues with your payment cannot be resolved within the first 7 days after the campaign ends, your pledge will unfortunately be dropped. In this case, please contact us at [email protected] and we will help you with dedicated support.
Backer’s Survey
Kickstarter will process and finalize the orders in 14 days. After that we will have the final Backer’s report and send out a Backer’s survey. You will receive an email from BackerKit in which you will go through a simple process to fill out information about your order:
We will lock the Backer’s survey 14 days after it opens. This helps us to get accurate unit and add-on quantities to prepare the production. We will still leave the option to edit shipping information open until production starts. If you move in the meantime, you can still change your shipping address on BackerKit.
About VAT
We are currently doing a demographic analysis based upon our preliminary Backer’s report and will soon discuss a plan with our shipping partners. Our team has extensive experience on international shipping for 3C products (which require VAT collections by law), but Kickstarter may be different: rather than a traditional purchase, Backers invested in this project and will receive the final product as a reward. We will explore all options to minimize additional charges or errands. We expect to have more details on the plan within two weeks.
Kickstarter: We will always be here to respond to Backers’ questions and suggestions through comments or messages. We will make sure to post updates every 2-3 weeks.
Discord: Thanks @EsotericMrE for establishing a Discord channel for us! Since there are already 90+ backers on the channel, we are in contact with @EsotericMrE to make it an official one! The team will join the channel soon and here is the invite: https://discord.gg/dXgc5DrRJY
Email: Feel free to reach out to our dedicated customer support team at [email protected].
Small Tip: Our friend BackerClub hosted a giveaway for us. It has now ended, but they always host giveaways for great projects. Check it out here.
BackerClub helps support some of the coolest projects in crowdfunding and has given away over $3800 in cash and prizes to its members in the last two months (including a VITURE One Ultimate Pack). You will need to sign up for an account to participate if you aren't already a member.
We believe that when we look back at this moment in 5-10 years, we’ll see that this is the start of a miracle. We are determined to be one of the most reputable brands in XR. As our supporter, we know you share our passion: our door is open to collaborators and contributors who want to help build the future we see and establish our part of the metaverse. If you are intrigued, impassioned, interested… please don’t hesitate to contact us at [email protected]
More excitement is awaiting ahead - this is only the beginning. Let’s go together.
With many, many thanks,
The VITURE Team
First of all, thanks for your patience and enthusiasm!
We’ve received numerous suggestions on making VITURE One a better product. Over the last few weeks, our engineering team has been exploring and evaluating all the requests from Backers and building a new list of add-ons directly inspired by your feedback.
Without further ado, here they are:
1. Prescription Lens Frame
Although VITURE One allows for myopia adjustments up to -5.0D by default, this still doesn’t work for everyone. To make sure everyone has access to the fullest experience VITURE One can offer, we’re developing a prescription frame that magnetically attaches to the glasses:
This will be an optional add-on for Backers whose myopia goes beyond -6.0D, such as those who are extremely near-sighted, far-sighted or have astigmatism. With this attachment you can have your actual prescription lenses fitted and see as you would with your ordinary corrective glasses.
2. USB-C to Glasses + Charging Adapter
Many Backers have voiced concerns that connecting to the glasses directly to another device means occupying that device’s charging port -- a potential issue if you’re playing and your phone or Steam Deck has a low battery. These Backers are right: you won’t always have a full charge after all, these things happen and your movie/gaming could be interrupted. To address this potentiality, we’re making an adapter that acts as a bridge to connect to your glasses and still allow you to charge the device you’re connecting to.
3. Lens Shade
Another request from multiple Backers: although VITURE One’s electrochromic film allows you to adjust the opacity of the lenses, they are never fully opaque. You’ll still be able to see in outdoor environments, even with bright sunlight, but this lens cover attachment will allow you to quickly get the same level of brightness and immersion as you would in a dark room.
4. Steam Deck Back Cover
Connecting VITURE One and Steam Deck is as simple as “plug-and-play”. Playing heavy-duty games like Elden Ring on the Steam Deck is a great experience, but it’s more taxing on the device and consumers more power. Backers want something similar to what’s available for the Switch - an 12000mAh battery pack that also supports your glasses. Now your Steam Deck’s battery life has been tripled. No worries on a long haul trip or spending a day at the beach!
How to Add
If you'd like to add any add-ons to your pledge, simply go to Manage Your Pledge > Change Your Pledge, then select the add-on you prefer — there's no need to modify your original pledge.
We are about to unlock the $2.5M stretch goal: matte finish glasses/neckband!
We have a few options on which colors will be available, and you get to choose! Color is a simple yet powerful style choice, and one of the first ways that something becomes personal, so we want you to help us choose which to offer. Please check out the poll here.
If your favorite doesn’t make the cut, please bear with us and rest assured that we’ll be working to make a beautiful array so that everyone has one they like.
Much love and many thanks,
The VITURE Team
We can’t fully express our excitement to pass the $1 million milestone! Our mission from the beginning has been to make a revolutionary XR product that’s actually useful. We came to Kickstarter to see how many Backers would want such a product, and to take your suggestions and gauge your needs so that we can improve it further. Everything is coming along exactly as we hoped, and better! Our only true goal is to deliver this product in its best form and build a truly solid all-in-one experience.
As part of making VITURE One better, we’ve collected 219 backers’ feedback on feature and accessories you’d like to see implemented as stretch goals. Here are the frontrunners:
Top stretch goal suggestions:
We listened, and we’re excited to announce new stretch goals!
Since there are still 25 days left, we’re confident that we’ll reach these new milestones and make all of these happen together!
Sharing & PSPlay:
As you know, VITURE One supports PlayStation remote play. SONY has their free remote app, but there’s also a paid app called PSPlay. We’ve done extensive testing on both, and if you try both you’ll come to the same conclusion: PSPlay is the better choice. It’s a no-brainer - all the demos shown in our campaign were actually recorded via PSPlay.
The app costs $5.99 on the Google Play Store, but we’re thrilled to announce that we’ve been in contact with PSPlay’s talented sole creator, Florian Grill - he likes VITURE One so much that he’s donating 500 redemption codes to the project! To claim one, share the VITURE One Kickstarter campaign on Instagram, Facebook, or Twitter and tag us (@getviture). Send a screenshot of your post to [email protected] and we’ll send you a code after the campaign ends (enjoy the app on your phone while you wait, but the best experience will be on VITURE One!)
We’d like to thank Mr. Grill so much for his support. We’ll share more information about the stretch goal details soon - the VITURE Team is busy at work with development and really enjoying this journey with you guys. Hope you are too!
Much love and many thanks,
The VITURE Team